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Testimonials & Case Studies
Real Feedback from Long-Term Customers
In their words
The best measure of our success is the experience of the customers we serve. These four verbatim accounts come directly from procurement, operations, and supply chain professionals who rely on ePallet to support their pallet programs — each shared with permission and attributed by name and company.
Matt King
Purchasing Manager
Dinesol Plastics
Total Pallet Management“Working with ePallet has always been a great experience from start to finish. I order many different sized pallets and their quality, pricing and service are unmatched. Thank you ePallet for always taking care of us.”
Thibaut Maurer
Associate Category Manager
Saint-Gobain
Total Pallet Management“Working with ePallet has been outstanding, and we really appreciate their level of commitment and service, because they are super reactive and really dedicated to our company's success.”
Jonathon Harn
Senior Plant Manager
Unilock Chicago, Inc.
National Sourcing & Vendor Consolidation“Working with ePallet has been truly a great partnership because they work with finding the best quality and most affordable pallets in the industry.”
Kimberly Davis
Procurement Specialist
Meco Corporation
Total Pallet Management“Working with ePallet has been great because of their excellent customer service, and the relationship we have with their customer service team! We highly recommend working with ePallet to anyone!”
Case studies
Documented programs built on ePallet’s national supply network and recovery programs. To respect customer confidentiality, case studies are shared by industry only.
Problem
A multi-site concrete and paving products manufacturer was experiencing slow loading times, pallet failures, and rising pallet disposal costs. Their existing 2-way pallet design limited forklift accessibility, reduced pallet lifespan, and created operational inefficiencies throughout the supply chain.
Solution
ePallet conducted a pallet performance review and implemented a redesign from a 2-way pallet to a 4-way pallet configuration, improving handling efficiency, pallet strength, and overall durability. We also launched a repair-and-return program to recover, repair, and redeploy pallets across the customer’s operation, extending pallet life and reducing waste.
Result
The redesigned pallet improved loading efficiency, increased pallet turns, and enhanced overall performance. By combining pallet optimization with a repair-and-return strategy, the customer reduced disposal costs, diverted pallets from landfills, and achieved approximately $500,000 in annual savings through pallet recovery, repair, and lifecycle management.
$500K+ Annual Savings
Achieved through pallet redesign, pallet recovery, repair, and lifecycle optimization.
Problem
An advanced materials manufacturer was utilizing 16 different pallet designs to support multiple product configurations. The large number of pallet SKUs created unnecessary complexity, increased pallet costs, and made inventory management more difficult across the operation.
Solution
ePallet conducted a detailed review of the customer’s pallet applications, product dimensions, and weight requirements. Using Pallet Design System (PDS) analysis, we identified opportunities to optimize pallet specifications without compromising performance. The redesigned pallets reduced board footage, converted select designs from 4-stringer to 3-stringer construction, and consolidated the total number of pallet SKUs by more than 50%.
Result
The customer simplified pallet inventory management, reduced material consumption, and lowered overall pallet spend while maintaining performance requirements for their products. The optimization initiative delivered measurable cost savings, reduced complexity, and a more efficient pallet program.
$38,000+ Annual Savings
Pallet design optimization, material reduction, and SKU consolidation.
50% Reduction in Pallet SKUs
Consolidated 16 pallet designs into a unified specification portfolio.
Are you a current ePallet customer with a story worth telling? Send a few sentences to the team and we will follow up about featuring your account here.
Email the ePallet teaminfo@epalletinc.com
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