Last Updated: March 25, 2021
Information Collected by ePallet
We may collect data, including personal information, about you as you use our websites, services, and interact with us. Examples of personal information we may collect includes names, business title, addresses, e-mail addresses, preferences, information necessary to fulfill requests, and telephone numbers. We may also collect information that is related to you but that does not personally identify you.
We collect such data for many reasons, including but not limited to: processing a transaction, providing you with information about your transaction, enabling the use of certain web tools, providing you information about other services available, providing customer service, or responding to your inquiries. We may also collect and use such data in order to comply with legal and regulatory requirements and for benchmarking and analysis.
In order to provide services to you and improve ePallet’s websites, we may engage the services of third-party service providers and/or vendors. In the process of supplying services to ePallet, these third-parties may need to collect information about you or we may need to provide your information to them.
ePallet may also collect information about you from other sources to help us correct or supplement our records and improve the quality or personalization of our services to you.
While not always collected through our websites we collect and store information about every shipment and transaction handled by us so that we can efficiently provide the services you require. We use information about our customers, their shipments, and their shipping activity to provide or enhance our services, to communicate with our customers about additional services they may find of value, to establish credit, to bill for services, to comply with government regulations, and to build a more complete picture of our customers and our interactions.
Notwithstanding the foregoing, personal information does not include any information which is excepted from such inclusion by statute or regulation.
We employ physical, administrative and technical safeguards and security techniques to appropriately protect confidential information from unauthorized access, use, and disclosure.
Although we work hard to protect personal information that we collect and store, the Internet is not 100% secure and we cannot guarantee or warrant that our safeguards will prevent every unauthorized attempt to access, use or disclose your information, therefore we are not responsible for any damages or liabilities relating to any such incidents to the fullest extent permitted by law.
Because of the nature of pallet management and logistics services and the varied parties involved in providing services to you, we cannot maintain complete confidentiality of information that is printed and placed in plain view on a shipment or package or that is required to be disclosed in order to arrange, perform, or manage services for you.
Changing Your Information with ePallet
Sharing Information with Third Parties
ePallet may disclose information with third-party vendors and service providers that work with ePallet, or to other ePallet companies. We will only share information to these vendors and service providers to help us provide a product or service to you. Examples of third parties we work with are call center operators, shippers, servicers, transportation service providers, brokers, information processors, and financial institutions. Third parties that help us provide the services to you only have access to the information necessary for them to complete their service.
ePallet may be required to disclose personal information to the authorities, law enforcement agencies, government agencies, or other legal entities. We may disclose information as required by law, litigation, or as a matter of national security in the following situations:
a) to comply with valid legal process including subpoenas, court orders or search warrants, and as otherwise authorized by law;
b) in the event of an emergency that threatens an individual's life, health, or security; or
c) to the extent permitted by applicable law in special cases in which we believe it is reasonably necessary to investigate, identify, or take preventive measures or bring legal action against someone who may commit or cause harm, fraud, abuse, or illegal conduct, such as a threat of harm to you or anyone else, interference with our rights or property.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
Your California Privacy Rights (California’s Shine the Light law)
Under California Civil Code Section 1798 (California’s Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties’ direct marketing purposes.
If you are a California resident and you’d like to request more information under the California Shine the Light law, you can contact us using the contact information provided below.
Do Not Track Signals
ePallet’s Use of Information for Marketing and Informational Purposes
Comments, suggestions, or materials sent or transmitted to us, or uploaded or posted by you to ePallet websites shall be deemed to be non-confidential. We will have no obligation of any kind with respect to such comments, suggestions or materials and shall be free to use and distribute them to others without limitation, including, but not limited to developing and marketing products incorporating them. ePallet websites may feature bulletin boards, blogs or forums. Any information that you choose to submit via such a forum may be read, collected, or used by others who visit these forums.
Our website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the websites or services. We do not knowingly collect personal information from children under 13. If you are under 13, do not use the websites or services.
Phone: 888 805-9670
14701 Detroit Avenue Suite 610
Lakewood, OH 44107